Keep customers informed at every milestone

Proactive email delivery updates on every supported platform, plus optional SMS on WooCommerce, reduce “where is my order” tickets and build customer trust.

Reach customers where they are

Email is available for WooCommerce, Shopify, and Wix; SMS is currently delivered by the WooCommerce plugin.

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Email Notifications

Fully branded HTML emails for WooCommerce, Shopify, and Wix at key shipment status changes.

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WooCommerce SMS Notifications

The WooCommerce plugin can send SMS updates through Twilio, Vonage, ClickSend, MSG91, SMSAlert, Fast2SMS, and its WhatsApp integration.

A notification for every status

OrderTrackify sends notifications at every key delivery milestone. Choose which statuses trigger notifications — and which stay silent.

  • 10 canonical shipment statuses
  • Per-status notification controls
  • Admin alerts for exceptions
Notification Triggers
Info ReceivedCarrier has received shipment info
In TransitPackage is on its way
Out for DeliveryOn the delivery vehicle today
DeliveredSuccessfully delivered
ExceptionDelivery issue detected
Available for PickupReady for customer pickup

Professional-grade notification engine

Everything you need to deliver a best-in-class post-purchase communication experience.

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Store-Matched Email Design

WooCommerce notifications inherit its native logo, alignment, typography, footer, and colour palette for one consistent store design.

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Automatic Triggers

Notifications fire automatically when the tracking status changes. No manual work required.

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Transactional Delivery

Eligible configured shipment messages are attempted for valid customer recipients without per-order preference controls.

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Notification Logs

Full audit trail of every notification sent — who received it, when, and the delivery status.

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Multi-Language Ready

Customise notification templates in any language to serve your global customer base.

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Admin Alerts

Get notified when shipments hit exceptions, are late, or require attention.

Try it free for 15 days

Send your first branded delivery notification in minutes. No credit card required.